This document constitutes a user agreement (hereinafter referred to as the «Agreement»), which defines the terms and conditions for using the Cortexicai service (hereinafter referred to as the «Service») and regulates the legal relationship between LMNTM LLC (hereinafter referred to as the «Company») and the user of the Service (hereinafter referred to as the «User»).
By using the Service, the User acknowledges the terms of this Agreement and the Company’s personal data processing policy. Personal data provided by the User while using the Service will be processed by the Company in accordance with this policy.
The User is advised to carefully read all provisions of this Agreement. If the User disagrees with this Agreement in whole or in part, they must refrain from using the Service and its functionality.
TERMS AND DEFINITIONS
1.1. Uploaded Content — any information, regardless of its presentation, entered by the User while using the Service, which, among other things, may relate to the results of intellectual activity and/or means of individualization.
1.2. The Company (We) — LMNTM Limited Liability Company, a legal entity registered at 126 Aimanova Street, Bostandyk District, Almaty, Republic of Kazakhstan, postal code 050060.
Personal Account — a section of the Website accessible through the User’s account and displaying, among other things, the User’s account balance, statistical information about the use of the Service, and the User’s account settings.
1.3. Model — large language models, image generation models, speech recognition models, speech synthesis models, and other models based on artificial intelligence technologies, accessed through the Service.
1.5. Individual functions (tools) of the Service implemented using Models. Information about each such tool is reflected in the Personal Account.
1.6. User/You — an individual or legal entity to whom the Cortexicai Service is provided in accordance with the terms and conditions set forth in this Agreement.
1.7. Website — the Service’s website, located on the Internet at: https://cortexicai.com/
1.8. Generated Content — any information, regardless of its form of expression, created (generated) using Applications and/or Models.
1.9. Cortexicai Service (Service) — a computer program representing an interactive workspace that includes a set of Applications and Models designed to solve the User’s business problems.
GENERAL PROVISIONS
2.1. In accordance with the terms of this Agreement, the Company grants the User the right to use the Service for its intended purpose by providing access to the Service through the Website. The right to use the Service is granted on the terms of a simple, non-exclusive license for the duration of the Company’s exclusive rights to the Service.
2.2. Anyone who completes the registration process on the Website is deemed to have accepted the terms of this Agreement in full, without any reservations, exceptions, or exemptions, and to have confirmed their full and unconditional agreement with all of its terms.
2.3. The terms of this Agreement constitute a public offer in accordance with the Civil Code of the Republic of Kazakhstan.
PROCEDURE FOR USING THE SERVICE
3.1. To use the Service through the Website, the User must register by creating a Personal Account by providing a login (email address) and password. This login/password pair forms the User’s account, through which access to the Personal Account is provided.
3.2. After access to the Service is granted, any actions performed using the User’s account are considered to have been performed directly by the User.
3.3. The User’s access to the Service may be restricted in cases expressly provided for in this Agreement, as well as if the Company detects any violations of the Agreement and the rules for using the Models.
3.4. The User acknowledges and agrees that:
3.4.1. The Company does not guarantee that the Generated Content is accurate, reliable, or up-to-date, nor does it guarantee that such Content does not violate the laws of the Republic of Kazakhstan. The User undertakes to independently verify the Generated Content for accuracy, reliability, relevance, and compliance with the laws of the Republic of Kazakhstan prior to its use and/or distribution.
USER’S RIGHTS AND RESPONSIBILITIES
4.1. The User has the right to:
— use the Service in accordance with the terms of this Agreement;
— receive informational support on issues related to the operation of the Service by sending an email to info@cortexicai.com;
— independently make changes to your Personal Account information;
— demand that the Company conceal or delete personal data provided by the User to the Company in the event of termination of this Agreement.
4.2. The User undertakes and warrants:
— to comply with the terms of this Agreement and to use the Service solely within the limits provided herein;
— to comply with the rules for using the Models, both when using the Applications and when directly using the Models;
— not to commit any actions aimed at disrupting the functionality of the Service;
— to maintain the confidentiality of their account information and not to disclose their login and password to third parties;
— to immediately notify the Company by email at info@cortexicai.com if unauthorized access to their Personal Account is detected;
— when using the Service, including when sending requests to the Application and/or Model, not to commit any actions prohibited by the laws of the Republic of Kazakhstan, including, but not limited to, organizing and/or participating in gambling, financial pyramid schemes, committing fraudulent activities, or actions that are contrary to ethical and/or moral principles, infringe on the honor, dignity, business reputation, rights, and legitimate interests of third parties, or that could cause material, reputational, or other damage to the Company;
— not to send requests to the Application and/or Model for the purpose of obtaining illegal, unethical, or offensive information;
— notify the Company of any Generated Content that is incomplete, inaccurate, offensive, violates the laws of the Republic of Kazakhstan, or is contrary to ethical and/or moral principles by sending a written request to the email address: info@cortexicai.com
— be solely responsible to third parties for their actions related to the use of the Service, including if such actions result in the violation of the rights or legitimate interests of third parties;
— pay the fee for using the Service promptly and in full.
4.3. The User may not use multiple accounts to access the Service. If such use is detected, the Company has the right to restrict the User’s access to the Service.
4.4. The User is solely responsible if third parties gain access to their Personal Account and undertakes to indemnify the Company for any losses incurred in connection with the use of their Personal Account by third parties.
RIGHTS AND RESPONSIBILITIES OF THE COMPANY
5.1. The Company has the right:
— unilaterally make changes to the Service at any time, including by changing the composition of Applications and/or Models, without prior notice to the User;
— unilaterally change the price and pricing for the Service at any time;
— unilaterally amend this Agreement at any time without prior notice to the User;
— unilaterally suspend, limit, and/or terminate this Agreement at any time, including in the event of a breach by the User of the Agreement, and without explanation;
— take any measures not prohibited by law to protect its intellectual property and other rights to the Service;
— engage third parties in the performance of this Agreement, remaining responsible for their actions as if they were its own;
— process data received from the User in accordance with the Company’s personal data processing policy;
— temporarily suspend the Service for testing, preventive maintenance, repairs, and other technical or production work without prior notice to the User, and permanently terminate the Service if the Company ceases to support it.
5.2. The Company undertakes to:
— subject to the terms of this Agreement, ensure the User’s ability to use the Service; — provide the User with information support on issues related to the operation of the Service;
— take measures within their competence to eliminate technical failures and errors in the Service should they occur. The User understands and agrees that a complete absence of technical errors and failures is not guaranteed.
CONTENT
6.1. Uploaded Content
6.1.1. The User warrants that the Uploaded Content is legally owned by them or that they have all necessary rights to use such Content in the Service, including Applications and/or Models.
6.1.2. If the Uploaded Content is intellectual property, the User grants the Company the right to use the relevant intellectual property for the purpose of providing the Service to the User and improving its operation.
6.2. Generated Content
6.2.1. The User is responsible for the content of the Content
Generated Content, including for its compliance with the legislation of the Republic of Kazakhstan, as well as moral and/or ethical standards.
6.2.2. The User may not use the Service to create information and materials prohibited in the Republic of Kazakhstan and/or contrary to moral and/or ethical principles, including, but not limited to: pornographic materials; descriptions of illegal sexual acts and other actions contrary to public morality and prohibited by the legislation of the Republic of Kazakhstan; scenes of animal cruelty; descriptions of means and methods of committing suicide, as well as any incitement to committing it; materials promoting and/or inciting racial, religious, ethnic, or social hatred or enmity; politically oriented materials inciting political and ideological hatred; materials promoting non-traditional sexual relations; extremist information, as well as other information that violates the laws of the Republic of Kazakhstan or the rights and legitimate interests of third parties.
6.3. The Rules for Using the Models may contain additional requirements for Uploaded Content, as well as for the use of Generated Content. The User undertakes to comply with such requirements and rules.
LIABILITY AND LIMITATION OF LIABILITY
7.1. The Company is not responsible for the User’s lack of internet access, nor for the quality of service provided by telecom operators and internet service providers with whom the User has entered into relevant agreements.
7.2. The User is solely responsible for the security of the device they use to access the Service and ensures its confidentiality and protection.
7.3. The User uses the Service at their own risk. The Service, any of its elements and components, including Applications and Models, are provided «as is.» The Company shall not be liable for any discrepancies between the User’s experience and the Service’s expectations, or for any compatibility issues between the Service and other software products or any difficulties arising from ambiguous interpretation of the accompanying documentation.
TERM OF AGREEMENT AND TERMINATION
8.1. This Agreement shall enter into force upon the User’s acceptance of its terms in accordance with Section 2.2 of this Agreement and shall remain in effect until terminated, including by termination or unilateral withdrawal by either Party.
8.2. This Agreement may be terminated:
— by the Company’s unilateral refusal to perform the Agreement, including due to the User’s breach of its terms, without providing reasons, by sending a notice to the email address specified during account registration;
— if the Company decides to terminate the Service and discontinue its technical support, without explanation.
AMENDMENT OF AGREEMENT
9.1. The Company reserves the right to unilaterally amend this Agreement without prior notice to the User. The new version of the Agreement shall take effect upon its posting on the Website, unless otherwise provided in the new version of the Agreement.
9.2. The User undertakes to independently monitor the current version of the Agreement to ensure proper compliance with its terms and continued lawful use of the Service.
9.3. The User may not use the Service if they disagree with the changes made to this Agreement. In such a case, the User has the right to unilaterally terminate the Agreement within 10 (ten) calendar days from the date of publication of the changes or new version of the Agreement. If the User fails to terminate the Agreement within this period, they are deemed to have accepted the terms of the Agreement, taking into account the changes made.
OTHER PROVISIONS
10.1. All elements of the Service existing at the time of this Agreement, as well as any development, modification, or creation of new elements of the Service (new functionality), are the subject of this Agreement.
10.2. The User may not transfer the rights granted to them under this Agreement to third parties.
10.3. If a dispute is not resolved through negotiations, it shall be referred to a court of the Republic of Kazakhstan in accordance with the procedure established by the current legislation of the Republic of Kazakhstan.
10.4. If any provision of this Agreement is deemed invalid, unenforceable, or contrary to law, such provision shall be excluded from the Agreement, while the remaining provisions of the Agreement shall remain in effect.
11. COMPANY CONTACT DETAILS
For questions about information and technical support, please contact registered using the Service: info@cortexicai.com